Platincasino

SAFETY INDEX Medium
5.00/10
Browse recommended casinos

WITHDRAWAL LIMITS

per month 200000.00
per day 500.00

PAYMENT METHODS

  • VISA
  • PayPal
  • PaySafeCard
  • Neteller
  • Mastercard
  • Klarna
  • Bizum
  • Google Pay
  • ApplePay
  • OWNER 8PE España PLC
  • ESTABLISHED 2022
  • ESTIMATED ANNUAL REVENUES > 100,000,000

Platincasino Review

When reviewing and assessing Platincasino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Platincasino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our Platincasino review to learn more about this casino and decide whether it is a good choice for you.

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Platincasino review, we extensively examined and analyzed the Terms and Conditions of Platincasino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Platincasino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Platincasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Platincasino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Platincasino to be mostly fair.

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 9 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,579 black points in total, out of which 293 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 93 user reviews given to Platincasino, it has a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Platincasino is owned by 8PE España PLC and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Platincasino has been granted a gambling license in Spain issued by Dirección General de Ordenación del Juego.

Platincasino supports 9 payment options. This includes: Neteller, PaySafeCard, Mastercard, VISA, PayPal, Klarna, Google Pay, ApplePay, Bizum.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Platincasino in the table below.

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Platincasino, managing your account, withdrawals, or other matters. Platincasino has an average customer support, judging by the results of our testing.

Platincasino offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Craps and dice, Crash games, Live shows.

Casino games from 24 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Merkur Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, iSoftBet, Amatic, Endorphina, Red Rake Gaming, Relax Gaming, Greentube, MGA, Bragg Gaming, FeelSpin, RFranco Games, Stakelogic, Triple Cherry, Amusnet (EGT), Gamomat.

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Platincasino, which are listed in the 'Bonuses' section of this review.

Key Features and Facts about the Casino

Positive

High withdrawal limit
Casino has Spanish license
Simple and clean website design
Various responsible gaming options available
Live dealer games are available

Negative

Limited choice of game genres
Customer support not available 24/7

Interesting facts

Local version of an international casino
Small casino only for Spanish residents

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at Platincasino can be seen in the table below.

Language Website Customer support Live chat
English
Spanish

Type of the games in casino

Languages

Website
  • Spanish
  • English
Customer support
  • Spanish
  • English
Live chat
  • Spanish
  • English

Casino Screenshots

Platincasino bonuses

Browse all bonuses offered by Platincasino Casino, including their no deposit bonus offers and first deposit welcome bonuses. You will see bonuses available to players from your country first, but you can also click the button below to see offers meant for players from other countries. Just keep in mind that you will not be able to use those.

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Bonuses not found

User reviews of Platincasino Casino

This is a place to share experience with Platincasino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User FeedBack
Very Negative 37%
  • Very positive
  • Positive
  • Neutral
  • Negative
  • Very negative

Do you have any experience with this casino?

92 reviews for the entire period
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I registered here a couple of days ago to place bets on some football matches. I dwposited two times and didnt still receive the first dwposit bonus. I have tried to contact the live chat, which is nwver online. I have written over 15 3mails and yet no reply. Their customer seevice is literally not existing...

weekly cashback without wagering requirements

Slow customer support

Live chat is never online

E-Mails are not answered

Deposit bonus not credited

Wonderful casino! I managed to win a good amount here, I'm very happy about it, now I can have a good rest on the weekend! No problems with payments.
i'll explain in my best English possible , platin casino live-support member was absent from chat 3 hours for the activation of my bonus ....finally i play the cash and guess what, not winning...:( after i go check the casino and guess what the live support was back after 4 hour absent, wow finally said too late i play the money so.. he can do anything .. i closed my account there dislike 1.3/5
I think you can only win small things there. With a bet of 10 euros you win 72 euros. I was just annoyed and not having fun!! In my opinion,casino is rip off!

good games

The reels are delayed

No good gains

Free spins with no win

Casino as casino is not bad but i didnt recieve a single bonus in 300 spins , first time that ever happend to me , either is first time that unlucky or the % return here is bad
Platin Casino has been around for quite some time and it shows. The site is reliable and easy to navigate. The game selection is decent, with a good mix of slots and table games. While it's not the most visually stunning casino out there, it gets the job done. Customer support is responsive, and I've had no issues with withdrawals. Overall, a solid choice for experienced players
This site was advertised on a well-known site together with such trustworthy Merkur casinos as sunmaker, sunnyplayer etc. so I thought I would give platinum casino a try. I was offered an exclusive 200% bonus that I took advantage of. Unfortunately, it wasn't a happy session and I had various experiences with support. However, other trustworthy players I know personally reported that they cashed out without any problems so this is a trustworthy site. I don't like the layout that much and the support could be a bit faster or more helpful. On the other hand, it is a plus point that you can withdraw from 10 and you will be rewarded for playing with loyalty points that can be exchanged for free bonuses.
I would like to mention platinum positively, games are real, luck is part of it, I have had good experiences with support, what I see as a problem are the payouts, I had problems with every AZ, which were solved, bigger AZ not possible, everything over 150 is problematic, I think the platinum payout policy is in need of improvement, especially at a large casino. Still, I keep playing there.

Good game selection

live casino

Many providers

Opaque payouts, not transparent

Live chat guy named Denis is super rude and unhelpful. I asked if he could tell me if he got two emails from me with my ID so I can be verified. His response was"ill check later". What kind of support is that? He also takes forever to answer and respond and when he does its short. Not a fan of this treatment at all. Half the games dont work and are disabled. MG doesnt work. Endophina doesnt work..and a bunch of other random slots. I won 430 euro there and even though I did well...I will not be back.
in the beginning it was a nice casino. i like it that they have all the meerkur slots but now they changed the platform and have more providers netent and others but when i wanted to make a deposit here i tought i check if they have the new merkur slots and found out that they dont have merkur slots any more but they still promote them on the site. lucky i checked and asked before the deposit and live chat after asking why they still promote merkur, they end the live chat very rude .
A very good casino. The payouts are really quick.

Quick withdrawal

I used to like this casino better but it's still OK have fun
Interesting Casino Games and Offers. Hacksaw, NoLimit, Pragmatic - have them all. Won 600 Eur and received money next day.But There is really a lot of bureaucracy here.To withdraw your winnings, you will need to answer a lot of questions.
Withdrawals take a long time, I don't recommend the Casino, there are some providers missing, the games pay very little, there are very few promotions

Deposit

Slow withdrawals, low RTP

I do not recommend

Used to like PlatinCasino back in the days, I really unlike their Customer Support nowadays. Unfortunately not as good as they used to be, definitely better alternatives nowadays!

Safety Index of Platincasino Casino explained

Check out the explanation of the factors we consider when calculating the Safety Index rating for Platincasino Casino. The Safety Index is our primary metric for assessing the trustworthiness, fairness, and overall quality of all online casinos in our database.

Safety Index: Medium
5.00/10

The Safety Index of this casino was calculated based on our research and data collected by our casino review team.

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Important:

Other factors

Limited choice of game genres

Customer support not available 24/7

Platincasino Casino payment methods

Explore the various payment options available at Platincasino Casino for secure and convenient transactions.

VISA PayPal PaySafeCard Neteller Mastercard Klarna Bizum Google Pay ApplePay

Currencies

  • EUR