BacanaPlay Casino

SAFETY INDEX Medium
5.00/10
Browse recommended casinos

WITHDRAWAL LIMITS

per month 5000.00
per day 500.00

PAYMENT METHODS

  • VISA
  • PayPal
  • PaySafeCard
  • Cashlib
  • Mastercard
  • Bizum
  • ApplePay
  • OWNER SkillOnNet Ltd
  • ESTABLISHED 2022
  • ESTIMATED ANNUAL REVENUES > 100,000,000

BacanaPlay Casino Review

This review examines BacanaPlay Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. BacanaPlay Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Read our BacanaPlay Casino review to discover more about this casino and decide whether it is a suitable option for you.

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of BacanaPlay Casino, we meticulously evaluated and analyzed the Terms and Conditions of BacanaPlay Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, BacanaPlay Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention BacanaPlay Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, BacanaPlay Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BacanaPlay Casino to be somewhat unfair.

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 0 complaints directly about this casino in our database, as well as 28 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,396 black points in total, out of which 5,396 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

BacanaPlay Casino has a Good User feedback score based on the 15 user reviews in our database. You can find the reviews in the User reviews part of this page.

BacanaPlay Casino is owned by Skill On Net S.A. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

BacanaPlay Casino has been granted a gambling license in Spain issued by Dirección General de Ordenación del Juego.

BacanaPlay Casino supports 7 payment options. This includes: PaySafeCard, Mastercard, VISA, PayPal, Cashlib, Bizum, ApplePay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at BacanaPlay Casino in the table below.

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BacanaPlay Casino, managing your account, withdrawals, or other matters. BacanaPlay Casino has an average customer support, judging by the results of our testing.

BacanaPlay Casino offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Other games.

Casino games from 34 game providers are offered. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, Eyecon, Bally, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, ALL41 STUDIOS, GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Bragg Gaming, Foxium, Cayetano, Stormcraft Studios, Amusnet (EGT).

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by BacanaPlay Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Key Features and Facts about the Casino

Positive

Good selection of games
Mobile casino app for Android and iOS
Live dealer games are available
Unlimited withdrawals

Negative

Live chat support is not available 24/7

Interesting facts

Local version of an international casino
Only for residents of Spain

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at BacanaPlay Casino can be seen in the table below.

Language Website Customer support Live chat
Spanish

Languages

Website
  • Spanish
Customer support
  • Spanish
Live chat
  • Spanish

Casino Screenshots

BacanaPlay Casino bonuses

Browse all bonuses offered by BacanaPlay Casino Casino, including their no deposit bonus offers and first deposit welcome bonuses. You will see bonuses available to players from your country first, but you can also click the button below to see offers meant for players from other countries. Just keep in mind that you will not be able to use those.

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Bonuses not found

User reviews of BacanaPlay Casino Casino

This is a place to share experience with BacanaPlay Casino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User FeedBack
Positive 33%
  • Very positive
  • Positive
  • Neutral
  • Negative
  • Very negative

Do you have any experience with this casino?

15 reviews for the entire period
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I had a bad experience with customer support, I have the same problem for 3 days and still no solution

good gains

bad support

Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.

Wide variety of games for any taste

Nice bonuses and promotions

Not 24/7 support

Don't have no deposit bonus

An alight casino with a good selection of games and bonuses. Also, agree with all the comments about support. Takes ages to clarify things.

A lot of games

Good bonuses

Unresponsive support

I really enjoy this casino. They offer a great variety of slots, blackjack, and roulette, along with generous bonuses.

Fast service

Friendly Environment

Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.

Тех.поддержка

Not very bad casino with the good games. You can easy to register and start playing, so it is no problem.Also I like the work of the support. They answered me in 3 minutes and was on line with me until we solved my question
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.

There are no upsides to being robbed

Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money

I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
This casino is really good and I don't have any bad memories with it

Fast withdrawals

Good VIP assist

Nice RTP

Some games are not working

Caution, data collection. Eternal back and forth to gamble away your winnings before verification. RTP completely questionable!

Suggests a reputable casino

Very questionable with the payout and verification methods!

Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
I really like this casino. Wide selection of slots, blackjack, and roulette. Good bonuses.

Good games selection

Good bonuses

Nice websites

Not yet

They have no information about slots restriction in their Bonus T&C. When i asked the live chat about this they cannot give me any sort of information. I tried to ask about if there where restrictions on providers or specific slots. The only answer i got was that i had to deposit and go into the slot. If i did not have a balance i could not play here. According to the page they have a licence in Malta but i dont think this is even legal to do. Anyway when the casino dont give out this sort of information i normally get suspicious. I recomend you find another site to play on.
Costumer support is horrible, it takes several days to get an answer

Customer support

Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.

Safety Index of BacanaPlay Casino Casino explained

Check out the explanation of the factors we consider when calculating the Safety Index rating for BacanaPlay Casino Casino. The Safety Index is our primary metric for assessing the trustworthiness, fairness, and overall quality of all online casinos in our database.

Safety Index: Medium
5.00/10

The Safety Index of this casino was calculated based on our research and data collected by our casino review team.

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Other factors

Live chat support is not available 24/7

BacanaPlay Casino Casino payment methods

Explore the various payment options available at BacanaPlay Casino Casino for secure and convenient transactions.

VISA PayPal PaySafeCard Cashlib Mastercard Bizum ApplePay

Currencies

  • EUR